How to Change Phone, Email or City in Your Sinzerce.cz Ad
Where to Change Contacts in Your Profile
After logging into the admin area you will find all contact details in the profile editing section. Phone, email and city are changed in the same place where you entered them during registration. Save the changes with the button and submit them for approval.
The administrator must manually approve every edit of an active profile. This also applies to changing a phone number or email. It does not happen automatically – the site checks that no foreign contact or spam has been inserted into the profile.
Until the administrator approves the change, the original version remains visible in the profile. Expect a delay of several hours; at night or on weekends it may take longer. If you need the change quickly, write to [email protected] and put your username in the subject line.
What Happens to the Phone After a Change
The new number will be shown to everyone who opens your profile once it is approved. The old number disappears immediately – the site does not keep a contact history and does not display it publicly. If you have an active paid membership, the new phone appears right after approval.
When the profile’s validity expires and you do not pay for the next period, the contact is hidden completely. The profile stays on the site, but without a visible phone or email. After you renew the payment, the latest version you saved will be displayed.
Profile verification does not change automatically when the phone is changed. If your profile was verified and you change the number, the verification remains – the administrator does not remove it. A verified profile has a check‑mark and appears higher in the listings, even after contact edits.
How to Change City or Location
The city is changed the same way as the phone – in the profile admin you enter the new location and save it. The change is again approved manually, so the new address will appear only after the administrator’s review. If you move to a different region, enter the exact city name so people can find you in the correct listings.
The site sorts profiles by location and category. If you move from Prague to Brno, after the change is approved you will appear in the Brno listings. The old location disappears and the profile is moved automatically.
Changing the city does not affect your position in the listings – that depends on whether you have a video, verification and a paid membership. A profile with a video is listed first and gets its own circle in the stories on the homepage. If you don’t have a video, just upload a 10–20 second clip from your phone.
Email and Communication with Administration
The email in the profile is mainly used for communication with the administration. Messages from the site manager arrive in the Messages section of the profile and can be replied to there. If you change the email, make sure you have access to the new address – you may receive important information about payment or approval.
Membership payment is made by bank transfer via a QR code with a variable symbol. You enter the payment confirmation manually in the admin area – the system sends you instructions to the email currently listed in your profile. If you change the email right before paying, check that the confirmation has arrived.
After the trial period the paid membership lasts one month and costs 499 CZK. The first payment after the trial grants an extra month of PREMIUM – this means a priority spot in the listings. Service prices are not published on the site; they are communicated by phone, so having the current phone number in the profile is essential.
When It Makes Sense to Create a New Profile
If you are changing everything – phone, email, city and photos – consider a profile transfer or a new registration. The transfer works by inserting a link to your profile on another portal; photos, videos, description, services and rates are then imported automatically. You save time and don’t have to fill everything in manually.
A new profile is published only after at least one photo or video is added. Once approved by the administrator you get three days of visible contact for free – this is the trial period. If you want a fresh start and don’t want to mix old contacts with new ones, registration takes only a few minutes.
Old profiles are not deleted automatically. If you want to delete an old profile completely, write to [email protected] and specify which profile it is. The administrator will remove it manually – there is no automatic delete function in the admin area yet.
