How to delete your profile on Sinzerce.cz and what happens to your…

How to delete your profile

You can delete your profile in the registration section after logging in. In the settings, you will find the "Delete profile" button. Clicking it will open a confirmation window where you must confirm your intention by entering your password. Once confirmed, the administrator will process the deletion within 24 hours.

After deletion, your profile will no longer be visible in any listings. The contact information in your profile will be automatically hidden, and no new messages will reach you. If you have an active subscription, it will remain paid until the end of the period, but you will no longer have access to the features.

What happens to photos and videos

All approved photos and videos are stored on the server with a Sinzerce.cz watermark. When a profile is deleted, these files are permanently removed. Photos that were not approved by the administrator are not published and will also disappear along with the profile.

If you shared a photo using the "Share" button, the watermark will remain on external copies, but the original on our server will no longer be available. Therefore, it is a good idea to download any files you want to keep before deleting your account.

How to save your data before deletion

Before deleting your profile, you can download all approved photos and videos from the transfer profile section. Just click the "Export" button, and the files will be sent to your email. This step is useful if you plan to move your profile to another portal or want to keep the material for personal use.

If you have an active bonus – your first month of PREMIUM – it will be forfeited upon deleting your profile. Transferring your profile to another portal will keep your services and description, but the bonus will not transfer.

What to do if you encounter a problem

In case your profile fails to delete or you have questions regarding your photos, please contact us at [email protected]. Our support team will help you resolve the situation and confirm that all files have been truly removed.

If you need further information about profile settings, such as verification or photo sharing, feel free to ask in your email. We are happy to provide details that are not covered in this guide.

Preventing future complications

Before deleting your profile, make sure you have all the necessary information and files saved. Back up your service descriptions if you plan to use them elsewhere. Also, consider whether you might just want to change your text or photos instead of completely deleting the account – changes take effect immediately after administrator approval.

If you only want to hide your profile temporarily, you can use the option to hide your contact info in the settings. Your profile will remain active but won't be shown in the listings, which might be a better option than full deletion.